Get Informed

Below Is Our Essential Body Shop Guide

10 Things You Must Know

Before Choosing A Body Shop

Expandable Guide Below

(Click on the arrows to expand topics)

Your car is the second largest investment your likely to make. Preserve its value and your safety by having it repaired professionally.

#2 - Danger Zone

NEVER drive a car that could be unsafe because of damages.

#3 - The Choice Is Yours

Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at Chula Vista Auto Body and ask that the insurance company inspect your car here.

#4 - The Law Says...

You are not required by law to obtain more than one estimate or appraisal.

#5 - Your Rights

You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.

#6 - Estimating - An Art and A Science

Differences in repair estimates are common. A lower estimate may not include all necessary work. If you are not sure why one estimate is different from another you’ve received, please ask us.

#7 - Skill Required

Choose a body shop that has uni-body repair equipment and certified (by I-CAR or ASE, for example) technicians.

#8 - Genuine Parts Please

Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

#9 - Guarantee

Ask if the shop offers a repair warranty.

#10 - Allow Us

Let us help you negotiate your claim with the insurance company.

At Chula Vista Auto Body...

We would like you to know that we are constantly:

working to keep our shop equipped with the technology needed to fix today's complex vehicles;
keeping our technicians up-to-date through on-going training; and
dedicated to improving the collision repair industry.

As a member of the business community, we adhere to a code of ethics, our pledge to you of honesty, integrity, safety, and craftsmanship.

You may have some questions concerning the estimating /repair process... the information below was created with those questions in mind.

If you have any further questions, please ask us. Our trained professionals are ready and willing to help you in any way they can.

As our customer, we welcome you.
You will receive the finest quality repairs available.
These repairs are made possible only by our continued dedication to the collision industry.